Refund policy

Refund Policy

 How to Return or Exchange an Item

  • You can request a return or exchange within:
    • 2 days for returns
    • 7 days for exchanges
  • Submit your request by:
    • Emailing foxyfoxfoxyfox111000111@gmail.com  from your registered email address
    • Calling +91-8160455405

What can be returned

  • Items that are defective or wrong
  • Items with color issues or that you don't like (with some exceptions)

Mode Of Refund

  • Online Payment Orders: Refunds are typically issued to the original payment method used for the purchase. This could be a credit card, debit card, or digital wallet. The refund process usually takes a few business days for the funds to reflect in your account.
  • Cash on Delivery (COD) Orders: Refunds for COD orders are generally issued through bank transfers. The seller will typically ask you for your bank details once the refund is approved. This ensures the money goes directly to your account.

 Return exceptions

  • Custom stitch products
  • Bulk orders exceeding 10 items (only 30% returnable)

Return process

  1. Submit your return request following the instructions above.
  2. You will receive approval within 2-4 days.
  3. Choose one of the following return methods:
    • Self-ship to our address (full refund)
    • Arrange pickup with us (Rs 150 handling fee deducted from refund)( Shoot Reverse pickup video for Reference )
  4. Once we receive the item and verify its condition, your refund will be issued within 2-3 business days.
    • Only the product price, excluding shipping charges, will be refunded.

Conditions for returns

  • Items must be returned in good condition.
  • Items must have all original tags, boxes, and packaging.

Shipping costs

  • You are responsible for return shipping costs.
  • The original shipping charge will not be refunded.